Our services - products and additional services - individually adapted for you
Whether classic products such as mystery visits and calls, or "specialities" such as audits or customer experience - we know all products from the mystery portfolio and will be happy to advise you on each and every one of them. With an individual project design and competent implementation, we bring your project to a successful conclusion in any case.
Mystery Visit
Classic and timeless
Mystery Calling
The evergreen of customer service
Mystery Mailing
A true growth area
Mystery E-Shopping
Improve your customers' digital shopping experience!
Store Check /
Promotion Check
Increase customer potentials with us!
Audits
The classical instrument for verifying standards
Transaction Price Studies
The basis for intelligent pricing
Social Media Test
Connect with your customers
Customer Experience
Perhaps the most open form of mystery shopping
Omnichannel
Sales Excellence
Winning new customers with excellent salespeople
Activity Tracking
What the service provider does. And whether he does it right?
Sales Surveys /
Dealer Surveys
Listen to your dealers. Use their knowledge.
Recommendation Management
Vendor recommendation uncovered: How your vendors influence customers' buying decisions.
Our additional services
Learn from your own employees or from the competition, national or international, with direct feedback or without - our interdisciplinary team of experts offers you customized methods to significantly increase your company's performance. We generate real added value with little effort - test us!