Mystery shopping is our passion - in any form. Whether as a mystery visit, calling or mailing, whether feedback interviews, audits, social media tests or price studies.

We will be happy to advise you on which approach is right for you and your project. This is how we find the optimal solution to increase your company's performance.

Our highly professional and dedicated team makes us real mystery shopping experts. Trained, experienced and high motivated test shopper - the basis for high-quality test purchases - support us in our work throughout Germany.
Thanks to our worldwide cooperation with similarly structured specialised institutes in more than 60 countries, we are also the ideal partner for international projects. A modern and flexible online tool supports us in carrying out tests efficiently and provides you with professional and timely reporting of the results.

Our well-trained mystery shoppers, specially trained for each project, are our great asset. Without them, it would not be possible for us to offer this wide range of testing opportunities. Many of our mystery shoppers have been working for us for many years and know our way of working inside out.
We know our mystery shoppers personally and know who to use for which scenario to get credible and realistic results. Trustworthiness, seriousness and exact compliance with specifications are a matter of course for each of our mystery shoppers.

With the multitude of possibilities, it is easy to lose the overview. We advise you individually so that your product or your question is tested best and you get the greatest output. A combination of different approaches is also often useful and leads to even greater benefits for you.