OUR PRODUCTS
Our products are distinguished by individual approaches!
Since the foundation of transfer, we have continued to improve our instruments together with our clients - our methods and tools have been tested in practice and have proved to be efficient.
Due to our many years of experience with challenging projects, we attach particular importance to an optimal combination of individually tailored study design and proven standards. As your partner, we accompany you through the new concepts in retail - far beyond the mystery shopping method.
SERVICES
What we offer.
What makes us outstanding.
What makes us outstanding.
INDUSTRIES
Where we shop.
Who we test.
Who we test.
CONTACT
Where we are.
How to reach us.
How to reach us.
COMPANY & VISION
Founded in 1980, transfer Institute has been an established quality leader in mystery shopping for many years. Since then, we have supported numerous companies from a wide variety of industries around the world in better understanding and meeting the needs of their customers. The added value of structured mystery shopping is obvious: Together with our customers, we create the conditions for optimizing service quality, increasing competitiveness and boosting employee motivation.
Mystery Shopping with added value
We deliver the decisive insights for the success of your salespeople
Why Mystery Shopping with transfer?
Specialist for mystery shopping worldwide
Addtional market research and method competence
Trained, experienced and highly motivated mystery shopper in Germany
Highly professional and committed team
Many years of experience from 35 years of Mystery Shopping in numerous industries
Cooperation with similarly structured specialist institutes worldwide (projects in more than 60 countries)
Modern online tool for efficient test execution and timely reporting
