After the mystery shopping has delivered results and needs for improvement, the next step is to put that knowledge into practice as quickly as possible, i.e. to communicate it to the sellers.

For this purpose, we organize special sales trainings for your employees, whereby the results from the mystery shopping serve as a diagnostic tool and basis for the conception of the training units. Content, training and processes of the training are individually adapted to the respective employees.

We offer in-house coaching with our long-standing cooperation partner Carpego. The knowledge transfer takes place through classroom training, i.e. through POS coaching of the salespeople at the point of sale itself.

Train your sales staff to become quality coaches with our help: For the sustainable implementation of qualification concepts and for long-term success and reputation improvement through your employees!