Services

Our services - products and additional services - individually adapted for you

Whether classic products such as mystery visits and calls, or "specialities" such as audits or customer experience - we know all products from the mystery portfolio and will be happy to advise you on each and every one of them. With an individual project design and competent implementation, we bring your project to a successful conclusion in any case.

Mystery Visit

Classic and timeless

Mystery Calling

The evergreen of customer service

Mystery Mailing

A true growth area

Mystery E-Shopping

Improve your customers' digital shopping experience!

Store Check /
Promotion Check

Increase customer potentials with us!

Audits

The classical instrument for verifying standards

Transaction Price Studies

The basis for intelligent pricing

Social Media Test

Connect with your customers

Customer Experience

Perhaps the most open form of mystery shopping

Omnichannel
Sales Excellence

Winning new customers with excellent salespeople

Activity Tracking

What the service provider does. And whether he does it right?

Sales Surveys /
Dealer Surveys

Listen to your dealers. Use their knowledge.

Recommendation Management

Vendor recommendation uncovered: How your vendors influence customers' buying decisions.

Our additional services

Learn from your own employees or from the competition, national or international, with direct feedback or without - our interdisciplinary team of experts offers you customized methods to significantly increase your company's performance. We generate real added value with little effort - test us!

Feedback Tests

Personal. Immediate. Hand-picked.

Benchmarking

Advantage to those who know their competitors

Our Quality Scores

Measure. Compare. Assess.

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transfer GmbH - Marktforschung und Mystery Shopping - Daimlerstraße 42 - 85521 Ottobrunn
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